FAQs

Browse all related FAQs

Q1: Is the JUA311 compatible with both Windows and Mac?
A: Yes, the JUA311 is compatible with Windows and macOS operating systems. Make sure to download the appropriate driver from the j5create website.

Q2: Does this adapter support audio output?
A: No, the VGA interface is video-only. It does not transmit audio. You’ll need to use your computer's audio output separately.

Q3: Can I connect multiple JUA311 adapters to one computer?
A: Yes, you can connect up to four adapters simultaneously to extend your display across multiple monitors.

Q4: What USB ports are supported?
A: The adapter works with USB 3.1, USB 3.0, and USB 2.0 ports, though USB 3.0 or higher is recommended for optimal performance.

Q5: Is driver installation required?
A: Yes, a driver must be installed before use. It can be downloaded from the official j5create support page.

Q6: Can I use this adapter with a docking station or USB hub?
A: For best performance, it is recommended to connect the adapter directly to the computer’s USB port rather than through a hub or docking station.

Q7: What resolution does it support?
A: It supports resolutions up to 2048 x 1152, providing high-quality HD visuals for most office and media tasks.

PRODUCT DESCRIPTION 

Overview:

• Easily add an additional display through a USB 3.0 and VGA connection
• Ideal for viewing multiple windows at the same time
• Great for multitasking in a wide variety of fields including: Call centers, Stock Markets, Hospitals, Graphic Design, Editing, Accounting, Etc.
• Add an additional monitor without adding an expensive, internal video card, avoiding complicated installation

JUA311 USB to VGA Display Adapter

The JUA311 (USB to VGA Display Adapter) acts as an external video card for your Mac or PC. It allows you to add an additional monitor/display through your USB 3.0 port. No need to open up the computer to add an expensive video card, with the JUA311 you simply load the drivers, plug in the adapter to the USB port, then plug in the VGA monitor cable into the adapter and you are ready.

• supports three viewing modes: primary mode allows you to have individual applications open on each monitor, vastly improving productivity;
• extended mode allows you to extend your desktop across multiple displays, great for spreadsheets;
• mirroring mode is used to clone one screen onto another, ideal for presentations.

Technical Details: