B0-9Y8Q-Q8LY
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3- days Service Centre Replacement by Brand
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J5create
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1. Does this hub support 4K at 60Hz on all laptops?
A-To achieve 4K at 60Hz output, your laptop must support DisplayPort 1.4 over USB-C (DP Alt Mode). Some older devices may only support 4K at 30Hz or lower resolutions.
2. Can I use all ports simultaneously, including charging and HDMI?
A-Yes, the JCD393 is designed to support multiple ports simultaneously, including 100W power delivery, HDMI video output, Ethernet, USB devices, and SD card access.
3. Is the USB-C port for charging or data transfer?
A-The hub includes one USB-C port for power delivery (charging up to 100W) and an additional USB-C port that supports 5Gbps data transfer.
4. Is this hub compatible with Windows and macOS?
A-Yes, it works seamlessly with both Windows and macOS systems, including MacBook, Dell XPS, Microsoft Surface Pro, and most USB-C enabled laptops.
5. Does it require any drivers or software to function?
A-No drivers are needed. It’s plug-and-play—just connect and start using immediately.
Unlock the full potential of your USB-C laptop with the j5create JCD393 Multi-Port USB-C Hub — a powerful and compact solution designed for seamless connectivity, high-speed data transfer, and crystal-clear video output. Whether you're working remotely, editing content, or presenting in 4K, this hub keeps you connected and productive without compromise.
Featuring a 4K @ 60Hz HDMI port, 100W Power Delivery, Gigabit Ethernet, high-speed USB-A and USB-C ports (up to 10Gbps), and an ultra-fast SD 4.0 card reader, the JCD393 transforms your device into a full workstation. It’s compatible with MacBook, Dell XPS, Microsoft Surface Pro, and other USB-C enabled devices — all in a sleek, plug-and-play design.
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Brand |
j5create |
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Colour |
Grey |
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Host Connector |
1 - USB-C® Male |
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Video Output |
1 - HDMI™ Female |
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Power Source |
Bus-powered or self-powered |
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Network Interface |
RJ45 (Gigabit Ethernet) |
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Audio Supported |
Yes |
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Ports |
• 1 - USB-C® SuperSpeed 10Gbps • 2 - USB™ Type-A SuperSpeed 10Gbps • 1 - USB-C® Power Delivery 3.0 & USB™ 5Gbps data transfer • 1 - 4K HDMI™ • 1 - SD™ & microSD™ 4.0 memory card reader/writer • 1 - RJ45 Gigabit Ethernet |
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Performance |
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Maximum Display Resolution |
3840 x 2160 |
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Maximum Display Refresh Rate |
3840 x 2160 @ 60 Hz 2560 x 1440 @ 120 Hz 1920 x 1080 @ 144 Hz (Windows®) |
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Maximum Data Transfer Rate |
10Gbps |
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Displays Supported |
1 |
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Compatible Networks |
10/100/1000 |
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Audio Channel |
2.1 via HDMI™ |
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Power |
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Power Delivery |
Up to 100W via USB-C® |
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Power Consumption |
≤ 400 mA |
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Input Current |
Up to 5A |
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Input Voltage |
Up to 20V |
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Output Current |
Up to 4.25A |
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Output Voltage |
Up to 20V |
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Physical Specifications |
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Color |
Space Grey |
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Enclosure Type |
Aluminum |
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Cable Length |
7.87 in. (200 mm) |
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Product Height |
0.62 in. (16 mm) |
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Product Width |
5.4 in. (138 mm) |
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Product Depth |
1.96 in. (50 mm) |
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Product Weight |
3.77 oz (107g) |
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Storage Temperature |
0 to 155°F (-17 to 68°C) |
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Storage Humidity |
< 85% non-condensing |
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Operating Temperature |
30 to 116°F (-1 to 41°C) |
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Operating Humidity |
< 85% non-condensing |
