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3- days Service Centre Replacement by Brand
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Original Brand Product
J5create
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Q1: What are the display output capabilities of the JTD562 dock?
A: The j5create JTD562 supports either a single 8K @ 60 Hz display or dual 4K @ 60 Hz displays when connected via Thunderbolt 4 to a compatible host laptop.
Q2: Does it charge my laptop?
A: Yes, it offers up to 96 W of Thunderbolt 4 Power Delivery (PD) so you can charge most compatible laptops while connected to peripherals.
Q3: Is any driver or software required for operation?
A: No. The JTD562 is plug-and-play with Windows, macOS, and compatible Thunderbolt 4‑enabled laptops. No additional software is needed.
Q4: Which laptops are compatible with this docking station?
A: Any laptop with a Thunderbolt 4 or compatible USB‑C port (supporting DisplayPort Alt Mode and PD) works with the JTD562. Ideal for MacBook Pro/Air, Dell XPS, Lenovo ThinkPad, HP Spectre, and other TB4-enabled models.
This Thunderbolt™ 4 Docking Station turns your Mac® or Windows® laptop into a full workstation with three Thunderbolt™ 4 outputs. Supports resolution up to dual display 4K or one display at 8K. Great for content creators, professionals, and enthusiast that require high resolution displays for the best visual experience.
With 96W Power Delivery, three USB™ 3.2 ports, and a USB-C® port, this docking station is perfect for your MacBook®, or Windows® laptop that support Thunderbolt™ 4 allowing you to add high-speed ports to your laptop. This Thunderbolt™ 4 docking station also has an RJ45 Gigabit Ethernet port, SD™ 4.0 memory card reader/writer, and combo audio jack for added flexibility.
All 11 ports are combined into one slim docking station, so you will have all the connections you need to stay productive! 
11-in-1 Functions
Maximize productivity with 11-in-1 functions
High Quality Video Experience with 8K 60Hz Resolution
Thunderbolt™ Daisy Chain Support
Equipped with 3 Thunderbolt™ 4 ports with 40Gbps ultra-high speeds and let you create 3 separate daisy chains.
Extreme Speed of 40Gbps for Maximum Performance
Large files, such as videos or images, can be transferred in seconds.
Wide Compatibility
With an Intel® Thunderbolt™ 4 chip specifically designed for MacBook Pro® 2021 and Thunderbolt™ 4 laptops.
| Audio Support | Yes |
| Host Connector | 1 × Thunderbolt 4 (Female) |
| Network Interface | RJ45 (Gigabit Ethernet) |
| USB‑C Power Delivery (Host) | 1 × USB‑C PD port, up to 96 W |
| Thunderbolt 4 USB‑C Ports | 3 × (40 Gbps each) |
| USB 3.2 Gen 2 Type‑A Ports | 3 × (10 Gbps) |
| USB 2.0 Type‑A with Fast Charge | 1 × (BC1.2 fast charging) |
| SD Card Reader/Writer | 1 × SD 4.0 UHS‑II (312 MB/s) |
| Audio Jack | 1 × 3.5 mm combo (audio in/out) |
| Gigabit Ethernet Port | 1 × RJ45 (10/100/1000 Base‑T, auto‑negotiating) |
| Power Source | Self‑powered (via host USB‑C) |
| Video Output Ports | 3 × Thunderbolt 4 (Female) |
| Warranty | 2‑Year Limited |
| Audio Channels | Supports audio via Thunderbolt or the combo jack |
| Compatible Networks | 10/100/1000 Base‑T (auto‑negotiating) |
| Displays Supported | Up to 2 displays |
| Max Data Transfer Rate | Up to 40 Gbps (Thunderbolt 4) |
| Max Display Refresh Rate | Up to 60 Hz via Thunderbolt 4 |
| Max Display Resolution | - 2 × 4K @ 60 Hz - 1 × 4K @ 120 Hz (via DP) - 1 × 4K @ 144 Hz (with DSC) - 1 × 8K @ 30 Hz - 1 × 8K @ 60 Hz (with DSC) - Multi‑Stream (MFDP HBR3): 1 × 4K @ 60 Hz |
| Power Input Current | 2.5 A |
| Power Input Voltage | 110–240 V |
| Power Output Current | 6.75 A |
| Power Output Voltage | 20 V |
| Power Consumption | 1.2 A |
| Power Delivery Rating | Up to 96 W |
| Included Cable Length | 2.3 ft / 70 cm |
| Color Options | Black / Space Grey |
| Enclosure Material | Aluminum |
| Operating Humidity | < 85% (non‑condensing) |
| Operating Temperature | 32–118 °F (0–48 °C) |
| Product Dimensions (D × W × H) | 1.21 in × 3.32 in × 7.64 in (30.85 mm × 84.39 mm × 194 mm) |
| Product Weight | Approximately 14.5 oz / 411 g |
| Storage Humidity | < 85% (non‑condensing) |
| Storage Temperature | 14–149 °F (−10–65 °C) |
